Communikit

The message that gets through anyway.

A phone on silent at 2 a.m. still rings for a critical alert. Send once from the dashboard and it goes out by push, SMS and voice call at the same time.

Critical alert on a phone lock screen
Three channels, one send

Because not everyone has the app, and not everyone is awake.

Push that overrides silent mode

Critical alerts sound through silent mode and Do-Not-Disturb on iOS, so a phone face-down on a nightstand still rings.

  • Delivered to every member who opts in
  • Sounds at full volume, even on silent
  • Tapping opens the full notice in the app
2:14 Silent
Critical alert
Evacuation order, north zone

Leave by Highway 2 south. Reception centre open at the arena.

Sounds at full volume, silent mode on
How a send works

Four steps, under a minute

Step through a send the way an administrator does it at 2 a.m.

One message, sized to fit a single text

Write the alert once. It goes out as a push to everyone with the app, and as a text, a phone call or both to people who signed up their number. The counter shows how much of the 160 characters you have used, so you know it fits in one SMS before you send.

New critical alert Step 01
The Alert Message Editor, with the message field, character usage and SMS length
What communities send

The alerts that cannot wait

Bridge closed barricade in front of a flooded river crossing
Flood alert

Send flood status & reports in an instant

When the crossing closes, residents need the detour and the reception-centre address in the same notice, not three social posts and a phone tree.

Compared

With Critical Alerts, and without

Feature
With Critical Alerts
Without
Reaches members without the app
SMS and voice call
Not available
Reaches landlines
Automated voice call
Not available
Sounds through silent mode
Critical push
Not available
Delivery confirmation per channel
Built in
Not available
Time to reach the whole community
Under a minute
Hours
Cost per message
Minimal per delivery
Per message
Good to know

Questions about critical alerts?

Speed, who can send, testing and cost

The answers are in our FAQ, along with everything else communities ask us. Read the FAQ

Emergency ready

Set it up before you need it

Book a demo

A live walkthrough of Communikit, in 30 minutes.

Pick a time that suits your team. You'll talk to the people who would actually build and support your community's app, not a call centre.

1 Pick a time
2 Enter your details
3 Complete booking

Choose your time

Thirty minutes, weekdays. We'll send a calendar invite to confirm.

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Select a time
Pick a date on the calendar to see open times.
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Important information
What to expect
A 30-minute walkthrough tailored to your community's needs.
Who should attend
Bring anyone involved in communications or community engagement.
Prep checklist
Have your current challenges handy so we can focus on solutions.
Rescheduling
Need to move the time? Reply to the confirmation email anytime.
Recordings
We won't record without consent; ask us if you'd like a copy.
Follow-up
Expect a summary email with next steps within one business day.
Prefer to talk it through first?
1-800-411-1117