Communikit

Hands-on support

Communikit isn't just software. Every client-partner receives personalized onboarding, responsive support, and a dedicated partner committed to ongoing communication and long-term success.

01 · DEVELOPER PROFILE, ADMIN PANEL AND MOBILE APP -  DEEP TECHNICAL SUPPORT

Areas of specialised, industry leading support we offer

Developer profile guidance

We guide you through the whole process with the Apple App Store and Google Play stores to establish your own profile for app distribution. We try to make the process so that you have total awareness and control over your account and app assets.

Admin support

Training and coaching sessions regarding the platform or any of its features is available at anytime upon request. No extra fees or time will be charged for these one-on-one bespoke training sessions. Our technical support team will always promptly respond to any bug reports, service disruptions or other technical issues as they arise.

End user support

Your white labelled app also includes end user technical support. Whether it's helping someone with a password or account or tracking any possible bugs and edge cases, we apply our same high level of one-on-one support and promptness in every interaction, at scale.

02 · CURATED CONTENT SERVICES - INCLUDED IN EVERY PACKAGE

Content Curation Experts help provide high quality content for your app

Our best in class content strategy includes a team of dedicated content curation experts personally looking at and helping optimize content on every app, so that users are receiving a constant source of regularly posted high quality content. You can choose to set your account to one of three different service levels.

01

Self managed

Great for teams that have a dedicated communications staff that has means to post consistent high quality content. You can use us at anytime when you need us.

Best for teams with in-house communications staff
02

Fully managed

Content curators will source, optimize and post (depending on sources available) at least 15 pieces of content per month. You can choose to approve each post individually or set rules as posting practices for managed posting.

Best for teams needing extra support
03

Hybrid

Content curators will augment the client's posts by supplying posts when there aren't many, and backing off a bit when there are a lot already posted.

Best for teams wanting flexibility and consistency